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Order & Shipping
What is the status of my order?
You will receive an email order confirmation upon purchase and tracking information once it has shipped. Please allow 24 hours for the order information to be updated. Email us at hello@geminigospel.com if you have any questions.
When will my order arrive?
All orders are processed within 1-3 business days – orders will then be shipped with the option selected during checkout. Kindly note, that all delivery timelines are subject to change by the shipper.
US Standard shipping requires 3-5 business days for delivery and expedited shipping requires 1-3 business days for delivery, after processing.
CAN Standard shipping requires 3-8 business days of delivery and expedited shipping requires 2-5 business days for delivery, after processing.
Once the carrier accepts and scans your package, you will be given an estimated arrival date for your package. Please note it may take 24-48 hours for tracking to be updated by the shipper.
Can I make any changes to my order?
We are unable to make any changes or edits to any orders – this includes the shipping address or payment information. Please make sure to review your information before completing your order.
How do I cancel my order?
We are unable to cancel any orders once they are placed. Make sure to check your order details and shipping information before processing your order.
Do you offer gift cards?
We do offer gift cards! You can find them here.
What forms of payment do you accept?
We accept Visa, Mastercard, and American Express credit cards and debit cards. We also accept PayPal (US, UK and Canada only), ApplePay, AfterPay (US and Canada Only), and ShopPay. We are unable to accept checks, or money orders.
Where do you ship?
We ship to the continental U.S. as well as Hawaii, Alaska, Puerto Rico, Canada, the UK and Australia. Please note: You may experience slightly longer delivery times when shipping internationally or to Hawaii, Alaska, as well as APO addresses and U.S. territories.
What shipping couriers do you use?
We currently ship with FedEx, UPS, USPS, and DHL.
How much is shipping?
Standard shipping is free for all orders $100 USD or more in the United States (pre-tax and shipping costs).
For orders under $100 USD, flat-fee shipping is $8 in the United States.