Returns & Exchanges

What is your return/refund policy?

We offer a 30-day money back guarantee on our products. If you don’t love a product purchased from our website for any reason, we are happy to issue an exchange or refund within 30 days of delivery. Shipping charges will not be refunded. Please email us at hello@geminigospel.com to request a return or exchange.

How do I start a return?

To start a return, please login to your account and view your orders and follow the prompt to complete your return. Do not use if you would like to make an exchange. To make an exchange, please email us at hello@geminigospel.com and we will be happy to help.

Kindly note, we are unable to accept returns for products sold as part of a set. If you would like to keep some of the products in a set, we would be happy to exchange for an item of equal or lesser value.

Email us at hello@geminigospel.com if you have any questions.

How long does it take to process a refund?

Refunds are processed within 3 business days of receipt. Depending on your bank's policy, please allow up to 10 business days for the refund to reflect on your account.

Exchanges

The fastest way to ensure you get what you want is to make a separate purchase for the new item. You will get a refund for your returned item once it is received.